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Everything you need to know.
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Our Lenders Mortgage Insurance (LMI) underwriting standards and guidelines are designed to assist in completing proposals for LMI.
They represent the minimum acceptable requirements for submission of an LMI proposal to Helia.
To support financial wellbeing, now and for the future, Helia will consider any LMI proposal that does not meet our guidelines based on individual merit.
LMI underwriting standards and guidelines
| LMI guidelines bulletin | Effective date |
|---|---|
| LMI underwriting standards and guidelines bulletin | 2 December 2024 |
Valuation minimum standards
| Title | Effective date |
|---|---|
| LMI valuation minimum standards | May 2023 |
Cancellations and refunds.
Depending on your lender, you may be entitled to a partial refund of your LMI fee if you repay your home loan within two years of the settlement date.
In some cases you may not receive a refund due to an arrangement to receive a larger up-front discount (instead of the right to a refund). In this case, the amount of this discount would have been reflected in the fee passed onto you, by your lender.
If you have repaid your home loan, all cancellation and refund enquiries should be directed to your lender.
Lender questions – For further details please contact us on 1300 655 422 between 9am and 5pm Monday - Friday or by email at cancellationsAU@helia.com.au
For further information, please contact our Operations Business Owner, chris.haley@helia.com.au
Hardship support and resources
Unexpected life events may affect financial wellbeing, including the ability to meet financial obligations. Unexpected life changing events may include:
Sudden job loss
Reduced income
Illness
Domestic violence
Relationship breakdowns.